Privacy Policy

How We Use Personal Information?

What Information do we collect?

You’re name, address, order details and other information that you provide by to us on www.chriswick.co.uk or www.revheel.com when making a purchase or asking questions via our ‘Contact Us’ page.

Details of all transactions you carry out through our site and of the fulfillment of your orders. Please note that our site does not directly collect any credit card information. We integrate with a secure payment gateway provider called (SECURE TRADING) who will process credit card payments on our behalf. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

How will we use your personal information?

To provide you with information, products or services that you request from us. To process purchases, refunds, exchanges and or any other transactions regarding your purchase. To notify you about changes to our service. To analyze for fraud protection and credit risk. Subject to the appropriate permissions, to send information about our goods and services which may be of interest to you by e-mail. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those that were of interest to you in the past. We will not allow third parties to use your data except where required by law or where you have consented.

To whom is personal information disclosed?

In order to provide you with services we may share your personal information with our trusted services providers including but not limited to (SECURE TRADING) (our payment provider) and our delivery partners. You agree that some of these entities may be located outside the European Economic Area. Additionally we may disclose your personal information to third parties: In the event that we are involved in a business transaction such as a merger, an acquisition, or any form of sale of all or a part of our business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or to protect the rights, property, or safety of Chriswick, RevHEEL, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

IP Addresses and Cookies Information Automatically Logged

This site collects your browser’s IP address to help diagnose problems with our server and to administer our site. This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages. This site uses page referrer data; which is information about the page that linked you to this page; to determine to what extent our page is referenced by other resources on the Web. This data may be used to preserve the integrity of our computing resources; to recognize malicious attacks etc, and enables us to provide you with the best shopping experience that we can possibly give. Cookies A cookie is a small amount of data sent from our server and stored on your computer's hard drive. A little understanding of what Cookies we use: Cookies that are strictly necessary for the operation of the site: These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies services you have asked for, like shopping baskets or e billing, cannot be provided. Performance cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. Functionality cookies: These cookies allow the site to remember choices you make and provide a more enhanced personal experience for you.

Your choices about cookies You will be prompted upon arrival to each website www.chriswick.co.uk and www.revheel.com to accept cookies or not. Confidentiality / Security All information you provide to us is stored on our secure servers or servers maintained by (NETBOP TECHNOLOGIES) in the United Kingdom. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

- Unauthorized access
- Improper use or disclosure 
- Unauthorized modification

All our employees and data processors that have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of each of our visitor’s personal data. We ensure that your personal data will not be disclosed to third party organizations and government authorities except if required by law or other regulation. We are fully complaint with the Payment Card Industry Data Security Standard (PCI DSS).